Frequently Asked Questions

IN WHICH COUNTRIES PUEDO BUY ONLINE?
Currently you can make your purchase anywhere in the European Community. If your country is outside the radius, please contact us and we will find a solution.


IN HOW MANY LANGUAGES PUEDO BROWSING?
You can browse in English and Spanish.


IS IT POSSIBLE TO RECEIVE PERIODIC INFORMATION IN MY E-MAIL WITH THE LATEST NEWS OF 7.ROOMS?
Yes, you can subscribe to our newsletter and you will be up to date with all the news of 7.ROOMS.


PUCAN I UNSUBSCRIBE FROM THE NEWSLETTER?
Yes, you just have to click on "unsubscribe" at the end of the newsletter or request it in writing to contact7rooms@gmail.com putting in the subject: UNSUBSCRIBE NEWSLETTER.


HOW DO I KNOW IF I HAVE PLACED MY ORDER CORRECTLY?
Once you have placed your order, you will receive a confirmation e-mail. If you do not receive it, please contact us.


PUCAN I KNOW THE STATUS OF MY ORDER?
Yes, with the tracking number provided. If you have any doubts, please contact us.

PUCAN I REMOVE ITEMS FROM MY ORDER?
Yes, from "YOUR PURCHASE" you can remove the items you do not want as long as you have not processed the order.


WHAT DO I DO IF I RECEIVE A DEFECTIVE ITEM?
At 7.ROOMS we supervise and check every piece, but if an item arrives damaged, please contact us and we will solve the problem.


WHAT DO I DO IF I RECEIVE AN INCORRECT ITEM?
If by mistake you receive an item that you have not ordered, please contact us and we will exchange it.


IS MY INFORMATION CONFIDENTIAL?
All the information you share with us is private and confidential, we will only use it to respond to your requests, formalize the buying and selling process and provide you with information about the products. See all the details in our Privacy Policy.


HOW PUEDO CONTACT 7.ROOMS?
You can send us your questions or comments through the contact form available on our website or by sending an e-mail to contact@7rooms.es. You can also write us on instagram @7rooms.
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English
English